BSB40120 Certificate IV in Business (Leadership)


Qualification: BSB40120 Certificate IV in Business (Leadership)
Duration: 12 – 18 months

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Do you dream of being a business leader or getting a management position? Learn the skills, gain confidence and become job-ready to step up into a management role.

This business leadership course is perfect for you if you are currently an office coordinator, supervisor or in a frontline role and want to step up into management. This nationally recognised certificate will build on your existing knowledge, giving you specialised skills to monitor health and safety, implement an operational plan, undertake project work, promote team effectiveness and show leadership in the workplace. 

Learn a mix of specialist and moderately complex administrative and operational tasks, as well as critical  self-development skills. You will gain well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

This course is designed to embed enterprise skills with a specialisation in leadership and management, and giving you the skills to provide leadership and guidance to others. 

Take the next step in your career by learning to lead a team with our flexible online business management course, allowing you to continue with your current role while you study.

You will learn to:

  • Demonstrate strong leadership in the workplace

  • Manage and lead a team

  • Promote team effectiveness

  • Build networks with stakeholders

  • Implement an operational plan

  • Monitor a safe workplace.

Career options include:

  • Executive personal assistant

  • Office administrator

  • Office manager

  • Project assistant.

Start your career in a growth industry

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67.8% Improved Their Career

Graduates of the Certificate IV in Business course started or expanded a business, have a new job, got more highly skilled work, or received a promotion or higher pay.

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$57,800 Salary

The middle of the range salary earned by course graduates starting their first full-time job after graduating.

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31.3% Clerical and Administrative Workers

Graduates of the Certificate IV in Business course are most often employed in clerical and administrative jobs.

Source: Career outcome information

This course contains 12 online modules, which have been designed to cover the following units of competency, including 6 core units and 6 elective units.

BSBCRT411 Apply critical thinking to work practices


BSBHRM413 Support the learning and development of teams and individuals


BSBTEC404 Use digital technologies to collaborate in a work environment


BSBTWK401 Build and maintain business relationships


BSBWHS411 Implement and monitor WHS policies, procedures and programs


BSBWRT411 Write complex documents


BSBXCM401 Apply communication strategies in the workplace


BSBATSIM421 Support a positive and culturally appropriate workforce culture


BSBCRT412 Articulate, present and debate ideas


BSBLDR411  Demonstrate leadership in the workplace


BSBPEF401 Manage personal health and wellbeing


BSBPEF402 Develop personal work priorities


BSBXTW401  Lead and facilitate a team


Study online with our world-class learning platform

  • Designed and delivered online so you can learn anywhere, anytime

  • Study on any device - desktop, tablet or mobile

  • Learn through regular trainer-lead online sessions and native content

  • Engage with your learning community through online forums and messages

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Frequently asked questions

We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime.

Here are answers to some frequently asked questions.

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Q.   How can I access trainer support?

You can access our dedicated trainer support using your choice of communication – online chat, email, phone call, or video chat.

Q. Do you help me find a job once I graduate?

At Swinburne Open Education, it’s not only about qualifications. We know you want to get a good job when you finish your studies, and our Careers Team will help you with valuable job-hunting skills such as CV writing and interview techniques. We are here to support you every step on the way. Our job finishes when yours starts.

Q. Can I pause my study if something in my life changes?

Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.

Q. What if the course end up not being right for me?

If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.

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