Learn the fundamentals of marketing communication concepts and practices in business with this Cert. IV in Marketing and Communication (BSB40820). This nationally recognised marketing qualification is designed to help you develop in-demand marketing and communications skills that are highly sought after by Australian and global employers.
Learn how to coordinate marketing activities, analyse consumer behaviour, carry out market research, create digital content, present ideas and research, develop social media strategies and more. You will also improve your overall skills in writing and critical thinking. This online course will equip you with the knowledge and skills to assist you to seek employment in a marketing and communication field, upskill or seek a career change. Enjoy the flexibility of online study at your own pace. Enrol to study marketing and communications online. Earn your Certificate IV with Swinburne Open Education.
Course code: BSB40820
Delivery mode: Online
Course duration: 12 months
Qualification: Certificate IV
Nationally recognised: Yes
Awarded by: Swinburne University of Technology
Assessments:
- Online quizzes, including multiple choice and short answer questions
- Portfolio of evidence, written reports & case studies
- Video and audio role plays and demonstrations.
Digital marketing and social media platforms
Production of digital content, social media campaigns, blog articles and other marketing collateral
Consumer behaviour analysis and stakeholder management
Research, data analysis and presentation
Development and implementation of strategies
Critical thinking and problem solving.
Marketing and communications officer/coordinator
Digital marketing assistant/coordinator
Advertising account coordinator
Market research assistant
Junior marketing analyst.
Percentage of course graduates who were satisfied with the training.
Percentage of course graduates that started or expanded a business, landed on a new job, skilled up for a promotion or pay rise.
The middle of the range salary earned by course graduates starting their first full-time job after graduating.
Percentage of course graduates who were satisfied with the training.
Percentage of course graduates that started or expanded a business, landed on a new job, skilled up for a promotion or pay rise.
The middle of the range salary earned by course graduates starting their first full-time job after graduating.
Source: Statistics (accessed on 8 February 2022) from MySkills.gov.au.
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Designed and delivered online so you can learn anywhere, anytime
Study on any device - desktop, tablet or mobile
Learn through regular trainer-lead online sessions and native content
Engage with your learning community through online forums and messages
This course contains 13 online modules, which have been designed to cover the following units of competency, including 6 core units and 6 elective units. This course contains an introductory module.
This unit covers the skills and knowledge required to prepare, deliver and review presentations for target audiences.
This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
This unit describes the skills and knowledge required to prepare, coordinate and review basic marketing activities. It is a foundation unit covering general and basic marketing activities that do not require detailed or complex planning or implementation.
This unit describes the skills and knowledge required to analyse consumer behaviour for markets and specific needs.
This unit describes the skills and knowledge required to research, analyse and apply knowledge of the communications industry. This includes the marketing communications industries.
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
This unit describes the skills and knowledge required to prepare electronic advertisements for use in internet, mobile phones and other digital media marketing communications, and to evaluate their effectiveness in achieving marketing objectives.
This unit describes the skills and knowledge required to analyse transactional and non-transactional big data in order to provide insights that are used in an organisation. It involves identifying trends and relationships within big data, and establishing data acceptability. It also involves forming recommendations based on the analysis, and reporting on analysis findings.
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
This unit describes the performance outcomes, skills and knowledge required to prepare written and visual digital content for use across online platforms and ecommerce sites. It requires the ability to determine content requirements, create content that aligns with both organisational and customer needs, and complete content uploading.
This unit describes the performance outcomes, skills and knowledge required to plan and evaluate the use of social media. It requires the ability to determine suitable social media platforms, plan appropriate use and evaluate the effectiveness of social media activity.
There are no formal requirements for this Cert IV marketing and communication qualification. However, participants must be 18 years' old or over.
Eligible for Australian and New Zealand Residents and Citizens only.
Our modern online learning platform has been designed so that you can study anywhere, anytime. You will need to meet the following IT requirements to use or platform:
Desktop or laptop
Latest version of Chrome or Safari
Microsoft Office (2010 or higher)
Adobe PDF Reader
Mobile or tablet*
Latest version of Chrome or Safari
Latest version of Android
Latest version of iOS
* Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.
We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime.
Here are answers to some frequently asked questions.
Q. How can I access trainer support?
You can access our dedicated trainer support using your choice of communication – online chat, email, phone call, or video chat.
Q. Do you help me find a job once I graduate?
At Swinburne Open Education, it’s not only about qualifications. We know you want to get a good job when you finish your studies, and our Careers Team will help you with valuable job-hunting skills such as CV writing and interview techniques. We are here to support you every step on the way. Our job finishes when yours starts.
Q. Can I pause my study if something in my life changes?
Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.
Q. What if the course end up not being right for me?
If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.
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