BSB40520 Certificate IV in Leadership and Management

Qualification: BSB40520 Certificate IV in Leadership and Management
Duration: 18 months

Enrol now

BSB40520 Certificate IV in Leadership and Management

Duration: 18 months

Enrol now

Unlock your leadership potential with this nationally recognised Certificate IV.

Study online to gain a Certificate IV in Leadership and Management (BSB40520) with Swinburne Open Education. This course is designed to develop skills that are needed to perform effectively as a leader and expand on existing skillsets and knowledge to take on bigger and better opportunities. You will learn how to develop essential organisational and business operation skills, create sound communication strategies and skills, manage workplace relationships and team effectiveness as well as how to support the learning and development of teams and individuals

This nationally recognised certificate is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay. Maintain work / life balance with flexible online study, allowing you to continue in a current role. Enrol to study Leadership and Management online. Work towards your Certificate IV with Swinburne Open Education.

Course code: BSB40520

Delivery mode: Online

Course duration: 18 months

Qualification: Certificate IV

Nationally recognised: Yes

Awarded by: Swinburne University of Technology

- Online quizzes, including multiple choice and short answer questions
- Portfolio of evidence, written reports & case studies
- Video and audio role plays and demonstrations.

You will learn:

  • Develop and implement a working knowledge to effectively prioritise work tasks aligned to work health and safety requirements within the workplace

  • Develop and apply sound communication strategies in order to manage difficult situations, lead difficult conversations and effectively articulate, present and debate ideas for a diverse audience

  • Develop critical thinking skills required to effectively improve work practices effectively lead and facilitate team and extended workplace relationships

  • Perform core management functions including operational planning and recruitment and onboarding.

Career options include:

  • Team leader

  • Customer service manager

  • Operations manager.

Start your career in leadership and management

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70.5% Career improvement

Percentage of course graduates that started or expanded a business, landed on a new job, or skilled up for a promotion or pay raise.

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93.1% Satisfied with training

Percentage of course graduates who were satisfied with their training.

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$58,900 Average salary

The medium salary earned of course graduates starting their first ever full-time job after graduating.

Source: Statistics (accessed on 11 January 2023) are for course graduates in the Education field (Certificate IV). See more details at

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Once you have enrolled in this course, you can access our online platform and start with the first module. You will need to complete a module and then the next module becomes available to you.

This course contains 13 online modules, which have been designed to cover the following units of competency, including 5 core units and 7 elective units. This course contains an introductory module.

BSBLDR411  Demonstrate leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

BSBLDR413 Lead effective workplace relationships

This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

BSBOPS402 Coordinate business operational plans

This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

BSBXCM401 Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

BSBXTW401  Lead and facilitate a team

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

BSBCMM412 Lead difficult conversations

This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.

BSBCRT411 Apply critical thinking to work practices

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.

BSBCRT412 Articulate, present and debate ideas

This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.

BSBHRM413 Support the learning and development of teams and individuals

This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

BSBHRM415 Coordinate recruitment and onboarding

This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions.

BSBPEF402 Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.

BSBWHS411 Implement and monitor WHS policies, procedures and programs

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

Course requirements

There are no formal requirements for this Cert IV leadership and management qualification. However, participants must be 18 years' old or over.

Eligible for Australian and New Zealand Residents and Citizens only.

Our modern online learning platform has been designed so that you can study anywhere, anytime. You will need to meet the following IT requirements to use or platform:

Desktop or laptop

  • Latest version of Chrome or Safari

  • Microsoft Office (2010 or higher)

  • Adobe PDF Reader

Mobile or tablet*

  • Latest version of Chrome or Safari

  • Latest version of Android

  • Latest version of iOS

* Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.

Frequently asked questions

We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime.

Here are answers to some frequently asked questions.

Read all FAQs

Q. How can I access trainer support?

You can access our dedicated trainer support using your choice of communication – online chat, email, phone call, or video chat.

Q. Do you help me find a job once I graduate?

At Swinburne Open Education, it’s not only about qualifications. We know you want to get a good job when you finish your studies, and our Careers Team will help you with valuable job-hunting skills such as CV writing and interview techniques. We are here to support you every step on the way. Our job finishes when yours starts.

Q. Can I pause my study if something in my life changes?

Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.

Q. What if the course end up not being right for me?

If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.

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