Unlock your leadership potential
This nationally recognised diploma is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay. You can study online and continue your current work and life.
This course is designed to develop skills that are needed to perform effectively as a leader and expand on existing skillsets and knowledge to take on bigger and better opportunities. You will learn how to create sound communication strategies and skills, critical thinking skills, operational planning, managing workplace relationships and team effectiveness, supporting the development and wellbeing of yourself and potential direct reports. You will experience a mix of theoretical and practical tasks, ensuring you finish the course qualified and workplace ready.
Career outcomes
Business manager
Office manager
Team leader.
Course code: BSB50420
Delivery mode: Online
Course duration: 18 months
Qualification: Diploma
Nationally recognised: Yes
Awarded by: Swinburne University of Technology
Assessments
Online quizzes, including multiple choice and short answer questions
Portfolio of evidence
Written reports
Case studies
Video and audio role plays and demonstrations.
Start your career in a growth industry
76% Career improvement
Percentage of course graduates that started or expanded a business, landed on a new job, or skilled up for a promotion or pay raise.
29.6% Manager roles
Percentage of course graduates working in manager roles
$68,300 Salary
The middle of the range of salary earned of course graduates starting their first ever full-time job after graduating.
76% Career improvement
Percentage of course graduates that started or expanded a business, landed on a new job, or skilled up for a promotion or pay raise.
$68,300 Salary
The middle of the range of salary earned of course graduates starting their first ever full-time job after graduating.
29.6% Manager roles
Percentage of course graduates working in manager roles
Source: Statistics (accessed on 17 October 2022) are for course graduates of the Diploma of Leadership and Management. See more details at MySkills.gov.au.
Download your free course guide
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Online course modules
Once you have enrolled in this course, you can access our online platform and start with the first module. You will need to complete a module and then the next module becomes available to you.
This course contains 13 online modules, which have been designed to cover the following units of competency, including 6 core units and 6 elective units. This course contains an introductory module.
BSBCMM511 Communicate with influence
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
BSBCRT511 Develop critical thinking in others
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.
BSBLDR523 Lead and manage effective workplace relationships
This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
BSBOPS502 Manage business operational plans
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
BSBPEF502 Develop and use emotional intelligence
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
BSBTWK502 Manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
BSBCMM412 Lead difficult conversations
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
BSBOPS504 Manage business risk
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
BSBPEF401 Manage personal health and wellbeing
This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).
BSBPEF501 Manage personal and professional development
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.
BSBTWK503 Manage meetings
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
BSBXCM401 Apply communication strategies in the workplace
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
Course requirements
There are no formal entry requirements for this diploma leadership and management course. However, students must be 18 years of age or above and are expected to have successfully completed Year 12 English. Where prospective learners have not successfully completed English at Year 12 level, they can demonstrate equivalency in one of the following:
Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
3 years relevant industry experience in a role that requires the use of written documentation and communication.
Eligible for Australian and New Zealand Residents and Citizens only.
Our modern online learning platform has been designed so that you can study anywhere, anytime. You will need to meet the following IT requirements to use or platform:
Desktop or laptop
Latest version of Chrome or Safari
Microsoft Office (2010 or higher)
Adobe PDF Reader
Mobile or tablet*
Latest version of Chrome or Safari
Latest version of Android
Latest version of iOS
* Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.
Eligible students may be able to access a VET Student Loan (VSL). For more details on this initiative, as well as eligibility criteria, please visit Swinburne University of Technology.
Intake dates
Study period 1
Last enrolment date: Monday 29 May, 2023
Start date: Monday 5 June, 2023
Census date: Wednesday 5 July, 2023
Finish date: Sunday 5 November, 2023
Maximum extension: Sunday 31 December, 2023
Study period 2:
Last enrolment date: Monday 13 November, 2023
Start date: Monday 20 November, 2023
Census date: Wednesday 20 December, 2023
Finish date: Sunday 21 April, 2024
Maximum extension: Sunday 16 June, 2024
Study period 3:
Last enrolment date: Monday 29 April, 2024
Start date: Monday 6 May, 2024
Census date: Wednesday 5 June, 2024
Finish date: Sunday 6 October, 2024
Maximum extension: Sunday 1 December 2024
Study period 1
Last enrolment date: Monday 26 June, 2023
Start date: Monday 3 July, 2023
Census date: Wednesday 2 August, 2023
Finish date: Sunday 3 December, 2023
Maximum extension: Sunday 28 January, 2024
Study period 2:
Last enrolment date: Monday 11 December, 2023
Start date: Monday 28 December, 2023
Census date: Wednesday 17 January, 2024
Finish date: Sunday 19 May, 2024
Maximum extension: Sunday 14 July, 2024
Study period 3:
Last enrolment date: Monday 27 May, 2024
Start date: Monday 3 June, 2024
Census date: Wednesday 3 July, 2024
Finish date: Sunday 3 November, 2024
Maximum extension: Sunday 29 December, 2024
Study period 1
Last enrolment date: Monday 31 July, 2023
Start date: Monday 7 August, 2023
Census date: Wednesday 6 September, 2023
Finish date: Sunday 7 January, 2024
Maximum extension: Sunday 3 March, 2024
Study period 2:
Last enrolment date: Monday 15 January, 2024
Start date: Monday 22 January, 2024
Census date: Wednesday 21 February, 2024
Finish date: Sunday 23 June, 2024
Maximum extension: Sunday 18 August, 2024
Study period 3:
Last enrolment date: Monday 1 July, 2024
Start date: Monday 8 July, 2024
Census date: Wednesday 7 August, 2024
Finish date: Sunday 8 December, 2024
Maximum extension: Sunday 2 February, 2025
Frequently asked questions
We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime.
Here are answers to some frequently asked questions.
Q. How can I access trainer support?
You can access our dedicated trainer support using your choice of communication – online chat, email, phone call, or video chat.
Q. Do you help me find a job once I graduate?
At Swinburne Open Education, it’s not only about qualifications. We know you want to get a good job when you finish your studies, and our Careers Team will help you with valuable job-hunting skills such as CV writing and interview techniques. We are here to support you every step on the way. Our job finishes when yours starts.
Q. Can I pause my study if something in my life changes?
Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.
Q. What if the course end up not being right for me?
If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.
Wondering how to fit online learning into your life?
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