BSB40120 Certificate IV in Business (Administration)


Qualification:  BSB40120 Certificate IV in Business (Administration)
Duration:  12 – 18 months

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Are you looking to move up in the business world? Take charge of your career and step up as an advanced business administrator.

Move up the career ladder and stand out from your peers by gaining a professional qualification in business administration. Building on your current skill set, this online business administration course will arm you with an advanced understanding of business services and teach you the practical skills needed to get your new job.

This nationally recognised certificate will give you a broad foundation of business and administrative skills including operations management, project management, and writing complete business documents.

Take the next step in your career by becoming qualified in business administration with our flexible online course, allowing you to continue with your current role while you study.

You will learn:

  • Operations management

  • Project management

  • Information systems

  • Complex business documentation

  • Financial reporting

  • Office procedures and technology.

Career options include:

  • Personal Assistant

  • Office Administrator

  • Sales Assistant

  • Sustainability Officer

  • Import or Export Coordinator

  • Customer Service Assistant

Start your career in a growth industry

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67.8% Improved Their Career

Graduates of the Certificate IV in Business course started or expanded a business, have a new job, got more highly skilled work, or received a promotion or higher pay.

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$57,800 Salary

The middle of the range salary earned by course graduates starting their first full-time job after graduating.

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31.3% Clerical and Administrative Workers

Graduates of the Certificate IV in Business course are most often employed in clerical and administrative jobs.

Source: Career outcome information

This course contains 12 online modules, which have been designed to cover the following units of competency, including 6 core units and 6 elective units.

BSBCRT411 Apply critical thinking to work practices


BSBTEC404 Use digital technologies to collaborate in a work environment


BSBTWK401 Build and maintain business relationships


BSBWHS411 Implement and monitor WHS policies, procedures and programs


BSBWRT411 Write complex documents


BSBXCM401 Apply communication strategies in the workplace


BSBOPS306 Record stakeholder interactions


BSBOPS405 Organise business meetings


BSBPEF401 Manage personal health and wellbeing


BSBPEF402 Develop personal work priorities


BSBPMG430 Undertake project work


BSBTEC402 Design and produce complex spreadsheets


Study online with our world-class learning platform

  • Designed and delivered online so you can learn anywhere, anytime

  • Study on any device - desktop, tablet or mobile

  • Learn through regular trainer-lead online sessions and native content

  • Engage with your learning community through online forums and messages

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Frequently asked questions

We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime.

Here are answers to some frequently asked questions.

Read all FAQs

Q.   How can I access trainer support?

You can access our dedicated trainer support using your choice of communication – online chat, email, phone call, or video chat.

Q. Do you help me find a job once I graduate?

At Swinburne Open Education, it’s not only about qualifications. We know you want to get a good job when you finish your studies, and our Careers Team will help you with valuable job-hunting skills such as CV writing and interview techniques. We are here to support you every step on the way. Our job finishes when yours starts.

Q. Can I pause my study if something in my life changes?

Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.

Q. What if the course end up not being right for me?

If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.

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