CHC33021 Certificate III in Individual Support (Ageing)

Qualification: CHC33021 Certificate III in Individual Support (Ageing)
Duration: 18 months

CHC33021 Certificate III in Individual Support (Ageing)

Duration: 18 months

Enrol now

Start a rewarding career in individual and aged care support with our Certificate III in Individual Support (Ageing).

Earn a Certificate III in Individual Support (Ageing) (CHC33021) online with Swinburne Open Education. Join a rapidly growing industry and know that you’re making a difference in someone’s life.

As an aged care worker, you will help to meet the needs of Australia’s ageing population with empathy, patience and a detail-oriented approach to care. Graduates can pursue work in individual and disability support, specialised care, in-home care and support service roles in government, not-for-profit and community organisations.

The best part about working as a carer? You’ll get to come home every day knowing that you’ve made a difference.

Maintain work/ life balance with flexible online study, allowing you to continue in a current role. Enrol to study Aged Care Support online. Work towards your Certificate III with Swinburne Open Education.

This course is not available to International students.

Course code: CHC33021

Delivery mode: Online

Course duration: 18 months

Qualification: Certificate III

Eligibility: This course is not available to International students

Nationally recognised: Yes

Structured Workplace Learning and Assessment: Yes

Awarded by: Swinburne University of Technology

You will learn:

  • Provide effective and holistic aged care to individuals in government, not-for-profit and community organisations

  • Support and work alongside other health care professionals

  • Build your technical and soft skills, including interpersonal communication skills and relationship building skills

  • Work with a diverse client group.

Career options include:

  • Aged care worker

  • Personal care assistant

  • Home care worker

  • Family support worker

  • Accommodation support worker.

Start your career in the community services sector

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72.6% Career Improvement

Percentage of course graduates that started or expanded a business, landed on a new job, or skilled up for a promotion or pay raise.

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84.1% Health Care and Social Assistance workers

Percentage of course graduates working in the Health Care and Social Assistance industries.

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$45,000 Salary

The middle of the range of salary earned of course graduates starting their first ever full-time job after graduating.

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72.6% Career Improvement

Percentage of course graduates that started or expanded a business, landed on a new job, or skilled up for a promotion or pay raise.

icon - handshake

84.1% Health Care and Social Assistance workers

Percentage of course graduates working in the Health Care and Social Assistance industries.

Icon - PiggyBank

$45,000 Salary

The middle of the range of salary earned of course graduates starting their first ever full-time job after graduating.

Source: Statistics (accessed on 14 September 2022) are for course graduates in the Individual Support field (Certificate III) from My Skills.

Download your free online course guide

Enter your details and the Swinburne Open team will send you a free course guide with the info to get started.
An Enrolment Consultant will be in touch to discuss your options and answer any questions you may have.

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Study online with our world-class learning platform

  • Designed and delivered online so you can learn anywhere, anytime

  • Study on any device - desktop, tablet or mobile

  • Learn through regular trainer-lead online sessions and native content

  • Engage with your learning community through online forums and messages

Online course modules

Once you have enrolled in this online course, you can access our online platform and start with the first module. You will need to complete a module and then the next module becomes available to you.

This online course contains 16 online modules, which have been designed to cover the following units of competency, including 9 core units and 6 elective units. This aged care course contains an introductory module.

Expand units below, to get an understanding of topics and objectives.

CHCCCS031
CHCCCS031 Provide individualised support

This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

CHCCCS038
CHCCCS038 Facilitate the empowerment of people receiving support

This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach.

CHCCCS040
CHCCCS040 Support independence and wellbeing

This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing.

CHCCCS041
CHCCCS041 Recognise healthy body systems

This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

CHCCOM005
CHCCOM005 Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

CHCDIV001
CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCLEG001
CHCLEG001 Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

HLTINF006
HLTINF006 Apply basic principles and practices of infection prevention and control

This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTWHS002
HLTWHS002 Follow safe work practices for direct client care

This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

CHCAGE011
CHCAGE011 Provide support to people living with dementia

This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan. This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

CHCAGE013
CHCAGE013 Work effectively in aged care

This unit describes the performance outcomes, skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context. This unit applies to individuals who work with older people in a range of community services and health contexts.

CHCCCS017
CHCCCS017 Provide loss and grief support

This unit describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement. This unit applies to workers in a range of community services and health contexts.

CHCCCS036
CHCCCS036 Support relationships with carer and family

This unit describes the performance outcomes, skills and knowledge required to work positively with the carer and family of people using a service based on an understanding of their support needs.

CHCDIS011
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

This unit describes the skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach.

CHCPAL003
CHCPAL003 Deliver care services using a palliative approach

This unit describes the performance outcomes, skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. This unit applies to workers in a residential or community context.

Course requirements

The course requires skills to be demonstrated within the workplace during 120 hours of Structured Workplace Learning and Assessment (SWLA). SWLA is conducted in an approved venue under a formal agreement between the host organisation, the student and Swinburne Open Education.

SWLA is grouped into 2 blocks. Although all units in this course have SWLA components, students will not commence SWLA until Module 7. Ensuring each student successfully completes theoretical components of learning and assessment in the first 7 online modules, prior to attending an approved facility. The same design has been applied to Modules 8 to 15. Students are required to complete theory components of these units prior to completing a 2nd block of SWLA. Students cannot be deemed as competent for a unit until their theory and practical (SWLA) assessment tasks are assessed as satisfactory.

See our SWLA Frequently Asked Questions for more information.

Students must be 18 years of age or above and will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual lifting and other physical activities.

This course is not available to International students.

The Swinburne Open Education modern online learning platform has been designed so that you can study online anywhere, anytime. You will need to meet the following IT requirements to use our platform for this Certificate III course:

Desktop or laptop

  • Latest version of Chrome or Safari

  • Microsoft Office (2010 or higher)

  • Adobe PDF Reader

Mobile or tablet*

  • Latest version of Chrome or Safari

  • Latest version of Android

  • Latest version of iOS

* Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.

Online study FAQs

We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime.

Check out the general online study FAQs, or read answers to some aged care career frequently asked questions here.

Read online study FAQs

Q. How can I access trainer support?

You can access our dedicated trainer support using your choice of communication – online chat, email, phone call, or video chat.

Q. Do you help me find a job once I graduate?

At Swinburne Open Education, it’s not only about qualifications. We know you want to get a good job when you finish your studies, and our Careers Team will help you with valuable job-hunting skills such as CV writing and interview techniques. We are here to support you every step on the way. Our job finishes when yours starts.

Q. Can I pause my study if something in my life changes?

Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.

Q. What if the course end up not being right for me?

If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.


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