Certificate III in Individual Support (Ageing) Online

CHC33021
18 months
Online with work placement

Pursue meaningful work and come home every day knowing that you’ve made a difference in someone’s life. Study online for a nationally recognized CHC33021 Certificate III in Individual Support (Ageing). Gain the essential skills and knowledge required to work as an aged care worker.

  • Course code: CHC33021

  • Delivery mode: Online, with face to face workshops

  • Course duration: 18 months

  • Qualification: Certificate III

  • Eligibility: This course is not available to international students

  • Nationally recognised: Yes

  • Structured Workplace Learning and Assessment: Yes

  • Awarded by: Swinburne University of Technology

  • Assessments

    • Short answer questions

    • Projects

    • Case study

    • Role play

    • Portfolio

    • Video and reporting

    • Direct observation (assessed in real time in the workplace or in a simulated situation that reflects the workplace).

  • This course is only offered in Victoria.

Start a rewarding career in individual and aged care support with our Certificate III in Individual Support (Ageing).

Earn a Certificate III in Individual Support (Ageing) (CHC33021) online with Swinburne Open Education. Join a rapidly growing industry and know that you’re making a difference in someone’s life.

As an aged care worker, you will help to meet the needs of Australia’s ageing population with empathy, patience and a detail-oriented approach to care. Graduates can pursue work in individual and disability support, specialised care, in-home care and support service roles in government, not-for-profit and community organisations.

The best part about working as a carer? You’ll get to come home every day knowing that you’ve made a difference.

Maintain work/ life balance with flexible online study, allowing you to continue in a current role. Enrol to study Aged Care Support online. Work towards your Certificate III with Swinburne Open Education.

This course is only available in Victoria, Australia. It is not available to International students or students based outside of Victoria.

 

You will learn:

  • Provide effective and holistic aged care to individuals in government, not-for-profit and community organisations

  • Support and work alongside other healthcare professionals

  • Build your technical and soft skills, including interpersonal communication skills and relationship-building skills

  • Work with a diverse client group.

 

Career options include:

 

  • Aged care worker

  • Personal care assistant

  • Home care worker

  • Family support worker

  • Accommodation support worker.

A woman shows her phone screen to an older woman.

 

Start your career in the community services sector

Source: Career outcome information from Your Career (Oct 2023).

 

Why study Certificate III in Individual Support (Ageing) online

  • Make a real difference in the lives of people.

  • Develop skills to apply sound communication strategies when dealing with clients with different conditions and needs.

  • Pursue work in individual and disability support, specialised care, in-home care and support service roles in government, not-for-profit and community organisations.

  • Our flexible online study allows you to continue with your current role while you study.

Elderly lady sits down and speaks to her younger female aged care worker

 

Study online with our world-class learning platform

  • Designed and delivered online so you can learn anywhere, anytime

  • Study on any device - desktop, tablet or mobile

  • Learn through regular trainer-lead online sessions and native content

  • Engage with your learning community through online forums and messages

 

Download your free online course guide

Enter your details and the Swinburne Open team will send you a free course guide with the info to get started. An Enrolment Consultant will be in touch to discuss your options and answer any questions you may have.

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All fields are required. By downloading the Course Guide, you agree to our Privacy Policy and receiving email and other forms of communication from us. You can opt-out at any time.

 

Once you have enrolled in this online course, you can access our online platform and start with the first module. You will need to complete a module and then the next module becomes available to you.

This online course contains 16 online modules, which have been designed to cover the following units of competency, including 9 core units and 6 elective units. This aged care course contains an introductory module.

Expand units below, to get an understanding of topics and objectives.

CHCCCS031
CHCCCS031 Provide individualised support

This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

CHCCCS038
CHCCCS038 Facilitate the empowerment of people receiving support

This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach.

CHCCCS040
CHCCCS040 Support independence and wellbeing

This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing.

CHCCCS041
CHCCCS041 Recognise healthy body systems

This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

CHCCOM005
CHCCOM005 Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

CHCDIV001
CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCLEG001
CHCLEG001 Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

HLTINF006
HLTINF006 Apply basic principles and practices of infection prevention and control

This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

HLTWHS002
HLTWHS002 Follow safe work practices for direct client care

This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

CHCAGE011
CHCAGE011 Provide support to people living with dementia

This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan. This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

CHCAGE013
CHCAGE013 Work effectively in aged care

This unit describes the performance outcomes, skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context. This unit applies to individuals who work with older people in a range of community services and health contexts.

CHCCCS017
CHCCCS017 Provide loss and grief support

This unit describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement. This unit applies to workers in a range of community services and health contexts.

CHCCCS036
CHCCCS036 Support relationships with carer and family

This unit describes the performance outcomes, skills and knowledge required to work positively with the carer and family of people using a service based on an understanding of their support needs.

CHCDIS011
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

This unit describes the skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach.

CHCPAL003
CHCPAL003 Deliver care services using a palliative approach

This unit describes the performance outcomes, skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. This unit applies to workers in a residential or community context.

Course requirements

Students must be 18 years of age or above and will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual lifting and other physical activities.

This course has a Structured Workplace Learning Assessment (SWLA) component, students enrolled in this course must attend a mandatory one day Pre-SWLA workshop alongside the SWLA requirements (see below). Pre-SWLA workshops are designed to safely introduce students to a workplace environment and provide an opportunity to practice fundamental skills before commencing placement.

This course is only available in Victoria, Australia. It is not available to International students or students based outside of Victoria.

The Swinburne Open Education modern online learning platform has been designed so that you can study online anywhere, anytime. You will need to meet the following IT requirements to use our platform for this Certificate III course:

Desktop or laptop

  • Latest version of Chrome or Safari

  • Microsoft Office (2010 or higher)

  • Adobe PDF Reader

Mobile or tablet*

  • Latest version of Chrome or Safari

  • Latest version of Android

  • Latest version of iOS

* Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.

The course requires skills to be demonstrated within the workplace during 120 hours of Structured Workplace Learning and Assessment (SWLA). SWLA is conducted in an approved venue under a formal agreement between the host organisation, the student and Swinburne Open Education.

Please download the course guide (above) or get in touch for more information on SWLA.

 

 

Online study FAQs

We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime. Here are answers to some frequently asked questions.

Read more FAQs

 

Swinburne Open Education is an online education provider and all courses are delivered digitally, allowing you to learn anywhere, anytime. 

Our learning platform is online native and can be accessed on any device. We’ve created a joyful experience with natively accessible information, alleviating the need to download presentations and allowing you to focus on learning the content rather than how to use our platform.

Online modules are broken down into topics and subtopics specific to the module. Each module contains a range of learning styles including written text, diagrams, instructional videos and formative activities that provide you with instant feedback and prepares you for summative assessments. 

Learning is supported by regular trainer-led online sessions. At the end of each module and prior to the sequential module, skills and knowledge are evaluated through summative assessments. Assessment consists of online quizzes, assignments and supervised tests. Through our learning platform you will:

  • Access your learning materials and assessments

  • Undertake and upload assessments

  • Engage and interact with your trainer

  • Participate in student forums and find a ‘study buddy’

  • Access your assessment grades and feedback

  • Access student support services.

More information about learning online with Swinburne Open Education can be found in our Student Handbook.

Support is offered via scheduled live Q&A sessions, all support sessions are recorded and made available for students to view in their own time. If a student has attended a live Q&A session and still needs additional support, a one on one video chat can be arranged with a trainer.

Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.

If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.

 

 

Similar online courses from Swinburne Open Education

Certificate III in Individual Support (Ageing & Disability) Online

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Certificate III in Individual Support (Disability) Online

Gain the essential skills, knowledge and values to provide individual care to people with disabilities in residential, community, health care and NDIS settings.

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